Vitrales Fiol General Conditions

These general conditions of sale strictly apply to all sales to natural persons of products made in Spain, including the Canary Islands and the Balearic Islands by Vitrales Fiol, Corporate Tax ID No. 42962530W, hereinafter Vitrales Fiol.
As an essential, decisive and essential condition, any order placed with Vitrales Fiol implies the Customer's unreserved acceptance of Vitrales Fiol's General Conditions of Sale that are current on the day the order is placed. The Customer also acknowledges that acceptance of these conditions implies their application to the order to which they refer, as well as to any subsequent order, except when new conditions are advised by Vitrales Fiol. The fact that Vitrales Fiol does not enforce any of these conditions at any time cannot be interpreted nor is it equivalent to waiving their enforcement in the future or in the past. Governing law and jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, are subject to Spanish law, unless there are public order provisions to the contrary.

The prices published by Vitrales Fiol are in euros and are valid except for typographical errors. All prices include the VAT applicable on the day of the order. Any change to the VAT rate will be applied automatically to the prices of products sold by Vitrales Fiol . Special offers on products sold by Vitrales Fiol are shown in the "Special offers" section or indicated on the product page and, if not indicated otherwise, are valid as long as they are displayed on the screen.

When placing an order with Vitrales Fiol, customers may freely choose to pay by credit card.

Offers presented by Vitrales Fiol are valid wile stocks last. Vitrales Fiol reserves the right to modify the product range depending on the difficulties imposed by its suppliers. The photographs, images and descriptions of the products offered for sale are only indicative and do not in any way commit the seller Vitrales Fiol.

The products purchased will be delivered to the person and address indicated on the order. By default, invoices are sent to the email address indicated by the customer at the time of registering on Vitrales Fiol.. Deliveries are not made on Saturdays, Sundays and holidays. However, their delay will not imply or cancellation of or compensation for the order. An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt. For shipments outside of Spain and Portugal, please contact Vitrales Fiol..

6-1 Return of merchandise:

Vitrales Fiol Fiol, in compliance with current regulations, is to grant the right to return any item purchased within seven days from the date of receipt. No explanation is required. Any item purchased from Vitrales Fiol that is returned in its original packaging, sealed and in perfect condition will be accepted with no problem. Vitrales Fiol undertakes to refund the purchase within a maximum period of 15 days from receipt of the return. Before making the return, the customer service department must be notified. If the reason for the return is because item is defective or does not correspond to the order that was placed, Vitrales Fiol will bear the costs of the return and new shipment. If the reason for the return is that you are not satisfied with the order, Vitrales Fiol will refund the amount but not the delivery costs or return costs.

If the order is cancelled before the goods are dispatched, there will be no charge. If the order is cancelled after the goods are dispatched, the customer is responsible for the delivery costs as well as the return costs for this order.